How can we help?
Questions, purchase issues or account requests: email us at support@broadcastcam.app.
Common questions
Is Broadcast Cam available?
Broadcast Cam for Android launches on Google Play on 2 November 2026: see the countdown. iPhone and iPad are coming soon, and Studio Director is in development.
How do I sign in?
With your Google account, the same one across the app and this website. Joining a session as a Live Guest needs no account.
Do subscriptions renew automatically?
Yes. Standard and Pro renew until you cancel. Cancel any time in Google Play (Profile, Payments and subscriptions, Subscriptions); you keep access until the end of the paid period.
What if I need a refund?
Purchases are handled by Google Play, so refunds follow Google Play's refund policy. For anything else, email support@broadcastcam.app.
Where are my recordings stored?
On your device. We don't upload or store your recordings. See the Privacy Policy for details.
How do I delete my account?
In the app: Global Settings, Account, Delete account. Or on the web: delete your account here, where you sign in with Google to confirm the account is yours.