Support

How can we help?

Questions, purchase issues or account requests: email us at support@broadcastcam.app.

FAQ

Common questions

Is Broadcast Cam available?

Broadcast Cam for Android launches on Google Play on 2 November 2026: see the countdown. iPhone and iPad are coming soon, and Studio Director is in development.

How do I sign in?

With your Google account, the same one across the app and this website. Joining a session as a Live Guest needs no account.

Do subscriptions renew automatically?

Yes. Standard and Pro renew until you cancel. Cancel any time in Google Play (Profile, Payments and subscriptions, Subscriptions); you keep access until the end of the paid period.

What if I need a refund?

Purchases are handled by Google Play, so refunds follow Google Play's refund policy. For anything else, email support@broadcastcam.app.

Where are my recordings stored?

On your device. We don't upload or store your recordings. See the Privacy Policy for details.

How do I delete my account?

In the app: Global Settings, Account, Delete account. Or on the web: delete your account here, where you sign in with Google to confirm the account is yours.